Safety
Galaxy Aviation Safety/Training Department
3700 Airport Rd.
Boca Raton, Florida 33431
(561) 368-1110, />Fax (561) 392-7113
Commitment to Safety Training
Galaxy Aviation is committed to providing all of our employees with the most relevant, up-to-date safety training available. Our professional line service technicians are retested constantly in nine key areas to maintain the highest standards of service.
In addition, we've established our own unique Certified Tow Operator Training Program. Only certified tow operators who have met our exacting standards are authorized to tow aircraft at our bases. We require continued professionalism of our staff with mandatory supervisor and customer service training.
Galaxy 5 Star Service Commitment- All technicians must pass both written and practical exams in the following areas:
- Ground servicing
- Ramp safety
- Refueling piston aircraft
- Refueling turboprop aircraft
- Refueling jet aircraft
- Fuel farm management
- Towing
- Customer service
- Fire safety
Technicians must score 100 percent on the practical exams in order to pass.
Certified Tow Operator Training Program
We have taken our commitment to line service safety training to the next level with our unique Certified Tow Operator Safety Training Program.
In order to become a Galaxy Aviation Certified Tow Operator, technicians must complete the Galaxy 5 Star Service training required of all line service employees. Certified Tow Operator candidates are then nominated by management to undergo further instruction in towing, including additional classroom training. All Certified Tow Operators receive regular recurrent training and testing.
Only Certified Tow Operators who have met our exacting standards are authorized to tow aircraft at our bases.
Airport Security
For your personal safety, the airports in which our FBOs are located feature heightened security measures, including security personnel, security gates, cameras, and mandatory background checks for for all personnel.