Galaxy Aviation/ Boca Aviation Customer Comments Report
Galaxy Aviation/ Boca Aviation is dedicated to exceeding our customers’ expectations 100% of the time. Your feed back is a vital part of making sure our staff and facilities provide you with the very best experience. All information provided is handled confidentially.
Latest Visit
Latest Galaxy Aviation/Boca Aviation Visit
Please let us know about your lastest visit with Galaxy Aviation/Boca Aviation:
Date:
Location:
Select
PBI-West Palm Beach
BCT-Boca Raton
SUA-Stuart
MCO-Orlando
SGJ-St. Augustine
HDN-Steamboat Hayden
Tail Number or Company:
Were you a:
Select
Crew Member
Passenger
User Experience
User Experience
1. Was our staff courteous, warm and friendly?
Exceeded Expectations
As Expected
Average
Needs Attention
Not Acceptable
Additional Details
Was there anyone that was particularly helpful?
2. Were your reservations requests fulfilled?
Exceeded Expectations
As Expected
Average
Needs Attention
Not Acceptable
Additional Details
3. How would you rate the quality of service provided by our Line Service Technicians?
Exceeded Expectations
As Expected
Average
Needs Attention
Not Acceptable
Additional Details
4. How would you rate the quality of service provided by our Customer Service Representatives?
Exceeded Expectations
As Expected
Average
Needs Attention
Not Acceptable
Additional Details
5. How would you rate the quality of our facilities:
Exceeded Expectations
As Expected
Average
Needs Attention
Not Acceptable
Are there any additional amenities you would like to see?
Other Services Utilized
Other Services Utilized
6. Rental Car Agency:
Did Not Utilize
Hertz
Avis
Enterprise
Other
Rental Car Experience:
Exceeded Expectations
As Expected
Average
Needs Attention
Not Acceptable
Additional Rental Car Details
7. Hotel Name, Location:
Hotel Experience:
Did Not Utilize
Exceeded Expectations
As Expected
Average
Needs Attention
Not Acceptable
Additional Hotel Details
8. Catering Company Utilized:
Catering Service Experience:
Did Not Utilize
Exceeded Expectations
As Expected
Average
Needs Attention
Not Acceptable
Additional Details
Finish
Follow Up
9. May we contact you for a followup?
Yes
No, Thank you
Contact Details
Name:
Phone:
Email:
Best time to contact:
Additional Comments
Please add 5 and 7 and type the answer here: